Success Stories
At SpareMyTime we work with an incredible roster of different clients – all with a unique set of problems to solve. From time-strapped solopreneurs and larger companies – wanting to increase productivity and alleviate the pressures of admin, invoicing and marketing – to busy parents, who are juggling domesticity with work and children, our supportive and efficient VA services have brought a sense of calm and order to plenty of people.
Success Stories
At SpareMyTime we work with an incredible roster of different clients – all with a unique set of problems to solve. From time-strapped solopreneurs and larger companies – wanting to increase productivity and alleviate the pressures of admin, invoicing and marketing – to busy parents, who are juggling domesticity with work and children, our supportive and efficient VA services have brought a sense of calm and order to plenty of people.
How we helped
We love a success story, and receiving feedback on how we’ve impacted our client’s lives is what makes us glow. Discover more about the work we do in the case studies below.
Alex
“I feel in control at last! My financial bookkeeping is miles ahead of where it was last year. With SMT on board, I can actually consider strategic projects that require extra staff effort, which in turn will generate new profit.”
When Alex came to SpareMyTime, he was trying to juggle Virtual IT Director consultancy work with all the admin and marketing needed to run a small business, alongside building up a client base. As a result, his books were all over the place but he was keeping his head in the sand and often filing returns late and even paying fines as a result. He felt chaotic, overwhelmed and unclear of how to regain control.
We set him up with our uber-calm VA, Leigh-Anne whose excellent organisational skills and great eye for detail were a perfect match to take on Alex’s wayward receipts filing system. She worked strategically through over a year of his receipts and invoices, making sure that all were present and correct, reconcilable and filed correctly, and worked with Alex using Xero to keep track of his accounts seamlessly.
“Before I went to SpareMyTime, I was swamped. I was getting by using Xero as my accounting package but I knew there were parts of it that I wasn’t doing right. I just couldn’t keep the plates spinning properly.
“Working with Melissa and her team gives me access to incredibly diligent, thorough and efficient virtual assistants. Her VAs have multiple disciplines, from bookkeeping to strategic management support and Melissa’s personality, performance and friendliness is a real asset. She acts as a sounding board so I can ask as one business owner to another what needs to be done, and I get an answer with an understanding of my perspective.
“If anyone was considering investing in SpareMyTime for virtual assistance services but was worried about committing to weekly VA support, I’d tell them to think about what it is going to enable them to achieve, not what it will cost in the short term. I had always been fearful that I could not afford a few hours a week of VA support, but I gain that back in efficiency and productivity. Having a VA service on board for a few hours each week means I can actually consider strategic projects, which in turn will generate new profit.
“Since working with SpareMyTime, I have the sense that things “will get done” now if I need them to be. Most importantly, I feel in control at last, when it previously felt chaotic.”
ALEX – IT4BUSINESS, VIRTUAL IT CONSULTANT
Arabella
“Between work and life I had over-committed, but didn’t want to let others down. Working with SpareMyTime took away that ‘one job too many’, got rid of a major admin tasked brought me some precious time..”
When Arabella contacted us through Facebook, she had just signed up to assist with a charitable event, on top of being a full-time working mum. She was due to leave for a work trip just before the event was planned and, even though she had made stoic attempts she was over-stretched and on a deadline.
Our VA Amy took over the job for her. In two weeks everyone involved was aligned, enthusiastic and ready to go, taking huge amounts of pressure off Arabella to focus on her work and family.
“I sought out SpareMyTime not knowing if they really would be able to help, but they took on a whole project even with a confused brief and far too many loose ends. Not only did they manage it brilliantly, they brought it to a hugely successful conclusion with more care and attention than I could have imagined.
“Having a real person in the UK who understood exactly what was required and then presented solutions every step of the way took the task off my hands. It was an immense task and from start to finish, they dealt with my request with immediacy, accuracy and a professional yet personal response. The really high level of customer service means I’ll definitely work with them again.”
ARABELLA – LITERARY AGENT
Fran
“Melissa and her team can turn their hand to anything. Just being around them makes my shoulders drop! Before working with SpareMyTime, I was a workaholic, but I wasn’t coping. I found myself in the position of not being able to do anything well enough – I was just too over-stretched in all directions. Now, I feel on top of my workload and have peace of mind knowing there’s flexible support at the end of the phone.”
A busy single mother of two, Fran’s dog-walking business had ballooned into a full-time role with a number of flexible staff when she came to us. She was completely fried, feeling like she was failing as she couldn’t keep hold of all of the moving parts. In reality we have seen a number of people like it – the business outgrows the ‘systems’ which have naturally developed to meet various admin needs.
The first thing we did was see how things could be streamlined to reduce stress for her and increase her efficiency. We worked with Fran to create Terms & Conditions, as having no clear guidelines for her business and clients was starting to cause problems (and was leaving her unprotected from losing business). We also helped Fran to keep her staff happier by implementing HR processes and systems for their flexible working, as well as introducing her to a Xero for her accounts, saving her hours of admin time in her business.
“Before SpareMyTime, my life was chaotic – I wasn’t coping. I am a single mum and at the time I was juggling my business and my kids. I’d also discovered I’m a workaholic. Given the chance, I’d prioritise work over everything, and this was easy to do as I didn’t have to drop tools to nurture a relationship. However the kids also suffered, as a non-ending need for more funds spurred on this constant drive for more business. I found myself in the position of not being able to do anything well enough – I was just too over-stretched in all directions.
“My business desperately needed more structure. As I had no written T&Cs, I wasn’t protected from losing business – either temporarily or permanently. Melissa put a lot of work into creating them, based on the waffle I told her, and I’d never have come up with such good stuff without her input. Her background as an experienced team-leader in the City meant she was able to give informed advice on improving HR for my staff, too, and get me set up with new accounting software, Xero. I moaned at first (at having to learn something new) but once I realised how the system sped everything up I was hooked!
“When I approached SpareMyTime, I’d just had a nightmare with a part-time PA who had actually caused me more stress than doing everything myself! The personal touch given by Melissa and her team made me feel instantly that they could help me, and I was right. The can-do attitude of SMT suited me perfectly – I wanted the kind of service that could see what I lacked and fill in the gaps.
“To anyone feeling as frazzled as I used to, I’d say: Just go for it! SpareMyTime will help you, and they offer value for money. Melissa and her team exceeded all my expectations and brought me some much-needed work-life balance.”
FRAN – REX IN THE CITY, DOG WALKER
Ed
“The biggest fee earners in the business were spending half their days on admin that wasn’t earning a bean, impacting profits and efficiency. Now, we have more time for the important things that only we can do, and we feel more organised. SpareMyTime really do make our lives easier – it feels like we’ve given ourselves a present by working with them!”
As one of the founders of Writing Club – an agency delivering copywriting services to household names and exciting new start-ups, Ed knows his stuff when it comes to marketing a business. Where he and his team of writers fell down was the administration side: as the business grew externally, it was taking up a huge chunk of everybody’s time. The team needed someone to get things done and create more seamless processes, which in turn would free up their time to work on more projects and increase profits.
“We needed two main problems solved when we went to SpareMyTime: Profitability and efficiency. We’d been growing steadily as a business, which meant more admin and book-keeping. With no-one to help, it was falling on the shoulders of the biggest fee earners, meaning they were busy half their days doing business admin that wasn’t earning a bean. We wanted to free up the owners’ time to get back to where they would be most valuable.
“Secondly, we’re a bunch of writers and you can imagine how disorganised that meant the company was. We needed someone whose skill was to come in and show us how to get things running more seamlessly.
“When it came to getting us signed up, everything was really easy and quick. Melissa and her PA Leigh-Anne have a wonderfully helpful and practical attitude! The only reservation was the idea of outsourcing a role that we thought should probably be in-house, but the flexibility of the arrangement meant we could get all the support we wanted without having to take the risk of employing someone full-time. The key thing for us is that Leigh-Anne can spread billable hours across the whole week, so we get full admin support for a few hours a day. That makes a massive difference. Leigh-Anne can look after our admin email account and answer enquiries, rather than us needing to do it on the days she’s not here.
Working with Sparemytime is an exceptionally practical and flexible solution for a small business who needs admin and operations support across the week but doesn’t really want to employ someone full-time quite yet – or equally isn’t sure exactly what they need! We have lots of things that we just want someone to take off our plate, and that’s exactly what happens. I have more time for the things that are important and that only I can do, and I feel more organised. It feels like we’ve given ourselves a present by working with them.”
ED – WRITING CLUB CO-FOUNDER, COPYWRITER
Find out how we could help you
Any of those scenarios feel familiar? While no two clients are the same, the common theme is a lack of time. Take a look at the services we offer to discover how we can spare your time.
Learn more
Discover how SpareMyTime can help you to regain your precious time, focus and peace of mind.
Our Services
Our talented VAs offer virtual admin, bookkeeping and social media services.
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Contact Us
Hand over your to-do list to our talented team.
Call Us
020 3858 7588
Email Us
info@sparemytime.com
Contact Us
Hand over your to-do list to our talented team.
Call Us
020 3858 7588
Email Us
info@sparemytime.com